Booking Your Trip

FAQs

How far in advance should I book my vacation or honeymoon?
For the best pricing and availability, we recommend booking your vacation or honeymoon travel 9-12 months in advance. When planning a dream honeymoon or vacation, keep in mind many destinations and resorts offer limited availability or a limited number of accommodations. Booking well in advance will assure that you are able to take advantage of the best early booking discounts or promotions and the ability to secure any special requests for your travel. Our travel specialists can accommodate last minute travel or bookings less than 9 months from departure and will continue to apply the best available promotions and discounts based on your travel dates.

What are the booking procedures to confirm my vacation or honeymoon travel?
Clients wishing to confirm their vacation or honeymoon travel may submit your booking request via our contact form, by fax: 800-772-9231 or 773-935-4707, or by speaking with one of our New Millennium Travel Specialists: (800) 772-9231.

Booking Procedures

When you are ready to secure your travel package, we kindly request the following information to secure your reservations:

  • Passport details including confirmation of your full legal name, date of birth, passport number, expiration date, and country of birth. This information is required by the TSA for your travel file. Travelers who have not yet applied for their passport or are in the process of renewing it need only to confirm your full legal name as it will appear on your passport at the time of travel and your date of birth. Passport details can be updated at a later time.
  • Home and/or Mailing address, contact telephone numbers.
  • Name and telephone number of an emergency contact person.
  • Reconfirmation of departure Date & package Selection, including any optional upgrades or excursions to be included
  • Special Requests – Please kindly confirm any airline seat requests, dietary requests/food allergies, bungalow or room requests, frequent flier or hotel membership numbers, hotel or airline requests that you would like for us to note in your honeymoon or vacation reservations.

Once your travel reservations have been submitted, you will receive your travel confirmations within three business days, depending on your requested vacation or honeymoon itinerary. Once your confirmations are received, we will e-mail you a confirmation letter with detailed travel itinerary and invoice for your review. Upon confirmation of your itinerary, we will mail an information package containing your hotel brochures, destination information, general travel tips and suggestions, and a paper copy of your itinerary and invoice.

What are the deposit procedures to confirm my honeymoon or vacation package and itinerary?
A non-refundable deposit of $300 per person is required at the time of booking to hold your reservation. An additional non-refundable deposit will be required for any bookings including international and/or domestic flights. Your Travel Specialist will reconfirm your deposit total with the recap of your desired itinerary. Specific deposit and payment requirements apply for certain travel products or itineraries and cruise programs, and this information will be confirmed at the time of booking. Final payment is due 45 days prior to departure. Full payment is due at the time of booking for reservations made within 45 days of the date of departure. Payments received within 21 days of departure must be with Certified or Cashier’s check, credit card or ACH. For non-US residents, payment must be via bank wire transfer or credit card.

We reserve the right to cancel any reservation if final payment of the entire balance owed is not made 45 days or more prior to departure. All prices quoted are in U.S. dollars and include costs associated with planning, communication and documentation. According to industry standards, package prices are not subject to an itemization of costs.

Do you recommend travel insurance or travel itinerary protection?
Yes, to cover insurable risks, we strongly recommend travel insurance to provide coverage for loss of deposit, cancellation fees, lost baggage, medical expenses and other potential travel-related losses in certain circumstances. Certain insurance policies require purchase of coverage at time of deposit. The scope of coverage is subject to the terms and conditions of the insurance policy. Your travel specialist can provide you with coverage options and a quotation with your travel itinerary.

New Millennium Tours Travel Terms & Conditions

Terms and Conditions: The passenger’s deposit payment is regarded as agreement to the terms and conditions outlined here.

Change Fees: After receipt of deposit, a handling fee of $ 50 per person will be assessed for passenger initiated changes, plus any applicable vendor fees as well as change fees for re-issuing your international airline tickets (if applicable). For changes made after documents are issued, a fee of $ 100 per person will be charged plus any applicable vendor fees and special delivery fees. Itinerary changes can result in an increase in pricing based on current exchange rates and taxes. Changes made to flight itineraries will incur airline change fees and can also result in higher airfares if the original class of service is no longer available. In some instances changes to the air itinerary are not permitted.

Cancellations: The following cancellation fees will apply based on time before departure that New Millennium Tours, Inc. receives actual notice of the cancellation:

45 days or more – Loss of deposit
Between 44 – 21 days – Full deposit or 35 % of total price, whichever is greater
Between 20 – 8 days – Full deposit or 50 % of total price, whichever is greater
Between 7 days – departure – 100 % of total price

Separate cancellation fees may apply for certain products such as (but not limited to) cruises, boat charters, helicopter charters, luxury lodges, or during the festive season.
Refunds and unused services: Travel arrangements cancelled, altered or amended within 7 days prior to departure or once travel has commenced do not qualify for any refund whatsoever. We strongly recommend purchasing our ‘Worry Free Travel waiver’ (available for select products).

Not Included: Except where otherwise noted, prices do not include porterage, customs, gratuities, or meals. Telephone calls or any other items of a personal nature are not included in any travel package.

Special Requests: All requests for specific bedding or room locations within a hotel, and any other items regarding physical conditions that require special attention, must be submitted to us when the reservation is made and will be communicated to the vendors and local ground operators. However, requests cannot be confirmed prior to departure and no guarantees are expressed or implied that the request will be honored. Most vendors have a “first come first served” policy regarding special requests. You are responsible to advise us in writing of any medical conditions that may in any way affect your ability to undertake the travel arrangements you have purchased.

Accommodations: Hotel accommodations are based on two persons sharing a room or bungalow (unless specified otherwise). Special requests such as king-size beds or non-smoking bungalows cannot be guaranteed.

Travel Documents and Entry Requirements: U.S. and Canadian passport holders must have a valid passport. It is solely the passenger’s responsibility to ensure that all documents are complete and current. Travel to some countries may require a Visa. It is the responsibility of the traveler to confirm this in advance of departure.

Our international destinations may require entry visas and passports valid for travel at time of departure. There shall be no refund for losses incurred as a result of failure to obtain or provide required valid documentation. U.S. citizens must have a valid passport valid for six months from travel date. U.S. citizens should visit www.travel.state.gov for the most up to date entry and exit requirements documentation. Citizens of other countries should consult the various consulates of our destinations.

Tahiti & French Polynesia (Click)
Fiji (Click)
Australia (Click)
New Zealand(Click)
Thailand (Click)
Bali/Indonesia (Click)
Cambodia (Click)
Maldives (Click)
Seychelles (Click)

Frequent Flyer and Hotel Loyalty Programs: Even though code share agreements between international airlines and several US domestic carriers exist, Frequent Flier Miles are based on the terms and conditions of the specific international or US airline and are not awarded for all booking classes. Therefore, New Millennium Tours cannot be responsible if frequent flier miles are denied by your international/domestic carrier. Benefits associated with Hotel Loyalty Programs may change or not apply.

Responsibility: New Millennium Tours, Inc. and its affiliates and/or its agents and employees shall not be responsible for bodily injury, or property damage, loss, accidents, delays, irregularities or change of itinerary incurred by any person arising out of any willful or negligent act or omission of any air carrier, hotel, ground operator or other person who is to or does render any services or accommodations.

We and the local ground operators assume neither responsibility nor liability in connection with the service of any train, vessel, carriage, aircraft, or other conveyance which may be used either wholly or in part in the performance of its duty to the passenger.
We are not liable for expenses incurred due to delays caused by weather or other acts of God, or in the event of strikes, pilferage, monetary crisis, local law, labor problems, social or political unrest, disease, quarantine, war, aircraft delays or mechanical failures. Changes in itinerary, hotels, or services are not likely; however, we, the local ground operators and hotel companies reserve the right to make such changes as may be necessary and without notice and shall not be liable for any expense or inconvenience occasioned by such, or circumstances beyond our control.

We cannot assume any responsibility for flight delays, cancellations and missed connections and are not liable for any resultant expenses or consequences. Such expenses are the responsibility of the client. Airline flights shown on your itinerary are based on confirmations received from the airlines and current flight schedules. Periodically the airlines may implement a schedule change prior to your departure and it may be necessary to make adjustments to your itinerary. If the airline issues a change we will advise you accordingly, and provide any options available to coordinate with your itinerary. As the airline claims no responsibility for domestic flight and itinerary changes, any additional cost incurred as a result of these changes will be the responsibility of the passenger.

New Millennium Tours Inc. and its affiliates and/or its agents and employees and the local suppliers reserve the right to decline to accept or retain any person as a member of these tours or otherwise refuse service to anyone at any time and for any reason.

Governing Body: New Millennium Tours Inc. is a corporation registered with the State of Illinois. All services are subject to the laws of the country in which the services are rendered. In the unlikely event that a client has a dispute with New Millennium Tours Inc., client agrees that the dispute shall be settled by arbitration through the Better Business Bureau of Metropolitan Chicago.